Shipping

SHIPPING & DELIVERY TIMES

Our orders are shipped from the United Kingdom and China.

We process and ship all orders within 1–4 business days.

During busy periods or public holidays, please allow extra time for your delivery, as courier services may experience delays.

Please note that our warehouses in the UK and China do not operate on weekends or public holidays.

BILLING AND SHIPPING DETAILS

Once an order has been placed, it cannot be changed or updated, as it immediately enters processing.
We will only ship to the shipping address provided at checkout, so please ensure that all shipping and billing details are correct and written in English.

We do not ship to P.O. Boxes or forwarding addresses.

SHIPPING OPTIONS

Delivery windows are estimates only. Once your package has been collected by the courier, we cannot guarantee exact delivery times.

Orders shipped from our UK warehouse are typically delivered via Royal Mail.
Orders shipped from our China warehouse are shipped via YunExpress, 4PX or China Post, depending on destination and order size.

RETURNS POLICY

Due to the handmade / limited nature of our products, we cannot accept returns or exchanges.
Please ensure all details are correct before checkout.

If your item arrives damaged, please contact us within 48 hours at w15892623079@icloud.com.